Client Report: THUNDER BAY REGIONAL HOSPITAL & ST.JOE'S CARE GR.


Client Details

NameTHUNDER BAY REGIONAL HOSPITAL & ST.JOE'S CARE GR.
Xerox Number
CommunityTHUNDER BAY
Address35 Algoma St N Room #E0105 / St.Joseph's Hospital Thunder Bay. ONT P7B 5G7
PO Box
Phone807-684-7046
EmailErik.Saarimak@tbh.net
Contact 1Erik Saarimak
Contact 2
I.T. Vendor
OECM
Comments

Products

Model Serial Install Date Status Lease holder Contract Expires Comments
No products found.

Logbook Entries

Date Type Title Due Date Action
Nov. 28, 2025 CONTRACT Insurance Coverage None November 28th, 2025 - asked Timothy for the insurance document for the Hospital.
Nov. 20, 2025 ISSUES Carrie Portal Orders None November 20th, 2025 - exchanged notes with Carrie. She is now seeing two addresses on the portal and can't order supplies like that. Wants to know why it looks like this and i want to know why was this changed?
Nov. 19, 2025 PROPOSAL New Equipment URGENT Dec. 6, 2025 November 19th, 2025 - asked Sarah about the customer ordering units with a 2-line fax included. Also need to confirm, how long can they order contracts like this on the CPC only plan? Do they need to sign OECM V to move forward? Get Erik the copy of the Excel price list for ordering.
Nov. 19, 2025 SERVICE Damaged Machine Insurance Dec. 6, 2025 August 19th, 2025 - what's the decision on dealing with the damaged unit? Need direction from Sarah and Mike.
Nov. 19, 2025 SERVICE Supplies / Labels? Dec. 6, 2025 November 19th, 2025 - asked Steve and Tanya for the contact at the SSM hospital who resolved the label issue for supplies being shipped. Next steps?
Nov. 19, 2025 SERVICE C60 Service? Dec. 6, 2025 November 19th, 2025 - what is the decision on the C60 in the print shop? Notes to Steve, Mike and Shaun for follow up.
Nov. 19, 2025 PROPOSAL 2 x Price Lists Dec. 6, 2025 November 19th, 2025 - Price lists sent to Erik and Luke to review: one "verbiage" for the main account / we need Sarah to add the 2-line fax option for them. And the second is the approved OECM list - ask Sarah if they need to have OECM V signed to order from that? Or do they want to do purchases? Need to ask what they are doing with units purchased from TBXI in the past.
Nov. 17, 2025 SERVICE NEW STICKERS Dec. 6, 2025 November 17th, 2025 - asked Erik to send me a photo of their current OECM stickers. They would prefer not to have to replace all of them with new stickers. Advise the techs on Thursday.
Aug. 25, 2025 PROPOSAL Envelope Tray None August 25th, 2025 - Luke requested pricing for an envelope tray. We need to know the serial number before we can get the pricing from the OECM team. It will depend on the contract term that is left with the unit. Ask if we should be adding this to their price list. Anne Marie is helping with the file.
Aug. 6, 2025 SERVICE SERVICE COMMUNICATIONS None Trying to establish a meeting for next week with Steve at Xerox, Erik and Luke at the Hospital.
July 30, 2025 CONTRACT None None PO# 89268-SJH - Peter to complete build-out document. Then forward to Anne-Marie for processing with Xerox Canada. 8:16 a.m. forwarded build-out file and purchase order to Anne-Marie.
July 30, 2025 FLEET REPORT PETER FLEET REPORT Dec. 6, 2025 November 17th, 2025 - received list of serial numbers from Erik. Make sure these are added to the fleet report. Review this document with Peter next for his help in cleaning it up and getting it organized for ongoing management with Tammy.
July 23, 2025 CONTRACT None None PO 8895-SHU - Need follow-up information to complete. July 30th, asked Anne Marie for an update.
July 23, 2025 CONTRACT None None PO 88996-SHU - Need follow-up information to complete. July 30th, asked Anne Marie for an update.
July 23, 2025 CONTRACT None None PO 88924-BRO - Need follow-up information to complete. July 30th, asked Anne Marie for an update.
July 23, 2025 CONTRACT None None PO 88997-SJH - Need follow-up information to complete. July 30th, asked Anne Marie for an update.