Client Report: KEEWATIN PATRICIA DISTRICT SCHOOL BOARD (KPDSB)


Client Details

NameKEEWATIN PATRICIA DISTRICT SCHOOL BOARD (KPDSB)
Xerox Number
CommunityKENORA
Address240 Veterans Dr 4th Floor Kenora ONT P9N 3Y5
PO Box
Phone807-468-6401 EXT 3156
EmailJulie.Hodson@kpdsb.ca
Contact 1Julie Hodson
Contact 2Arlene Szestopalow ( arlene.szestopalow@kpdsb.ca )
I.T. Vendor
OECM
Comments

Products

Model Serial Install Date Status Lease holder Contract Expires Comments
No products found.

Logbook Entries

Date Type Title Due Date Action
Nov. 5, 2025 SERVICE RED LAKE x 2 Units Down None November 4th, 2025 - Arlene and Andrea provided details about two machines that are down in Red Lake. Steve is looking into this. Get details and updates to the customer on Friday.
Nov. 5, 2025 FLEET REPORT Cross-Reference + Service Dec. 6, 2025 November 26, 2025 - Added FLEET REPORT in to Shared Drive. November 4th, 2025 - suggested Steve and I have a teams meeting with Arlene to discuss her service response time. Send a copy of the fleet report to Steve so he can look into our service response times. Get details from Anne Marie and Sarah about the "4 hours response time" she mentioned. Need to get the fleet report done ASAP.
Nov. 5, 2025 SERVICE RESPONSE TIME / OECM Dec. 6, 2025 November 4, 2025 - need to address "service response times" in the north for the OECM contract. Included Sarah, Anne Marie, Steve, Tanya and Krista for comments. We should have something "in writing".
Nov. 5, 2025 ISSUES TEAMS MEETING None November 4, 2025 - asked Arlene to have a Teams meeting with me and Steve to discuss their account and service response times - end of November / Last week.
Sept. 9, 2025 ISSUES REMOVAL #Y4X863504 None September 9th, 2025 - Confirmed this was not in the queue yet. Forwarded details to Dana to ask for help on where things stand. Received an email from Sheila asking us to ensure that a FINAL METER READING is taken on the machine so that billing/invoices can be corrected for this serial number. Sheila Ficek, Accounts Payable Clerk (807) 468-5571 Ext. 259 Asked Jordan if this is in the queue for removal. Beaver Brae Secondary School: Julie Hodson (807) 468-6401 ext 3156. "The NEW serial number Y4X863504 would have been written on a contract and listed the old one for removal." (1400 9th Street North, Kenora. It is in the staff room, 315E.) He asked the DA's Ilakiya + Durmiyaa for input.
Aug. 18, 2025 FLEET REPORT ORDER #421746 SIOUX NORTH None August 25th, 2025 - received confirmation that the client received the unit. Make sure this is added to the fleet report. August 18th, 2025 - Order #421746: SIOUX NORTH HIGH SCHOOL: Asked Kiran and Malith where things stand with the delivery of this unit.
Aug. 6, 2025 PROPOSAL PRICE LIST Dec. 14, 2025 November 4th, 2025 - completed the new OECM price list. Get a copy to Arlene once I know more about her contract and the fleet report is done. Need to complete a price list for the customer. Work with Anne Marie on this project. Waiting for comments to come from the customer.
Aug. 5, 2025 FLEET REPORT FLEET REVIEW None August 25th, 2025 - Received a link to access their equipment list. Cross-reference this with my report, and then provide an update on where things stand. Received an email from Arlene asking if I received a link to their Google Sheets with the fleet report - I told her no... Completed and sent to the client for review. Included Anne-Marie. Schedule a Zoom call to work with the client next.
Aug. 5, 2025 CONTRACT OECM V DONE None OECM V CONTRACT - Anne Marie confirmed the client signed the OECM V contract.