Client Report: HEARST, TOWN OF


Client Details

NameHEARST, TOWN OF
Xerox Number
CommunityHearst
Address
PO Box
Phone705-362-4341 X 0
Emailreception@hearst.ca
Contact 1Kim
Contact 2
I.T. Vendor
OECMNO
Comments

Products

Model Serial Install Date Status Lease holder Contract Expires Comments
No products found.

Logbook Entries

Date Type Title Due Date Action
Nov. 19, 2025 ISSUES OECM Contract? Dec. 14, 2025 November 19th, 2025 - ask the town why they don't use the OECM agreement.
Nov. 19, 2025 CONTRACT Library B415 Order Dec. 6, 2025 November 19th, 2025 - Library is going ahead with the purchase of a B415. Need to know if they want the wireless accessory added. Then order from Synnex. Send them a Sale Contract for a signature. Set them up with a CPC contract.
Aug. 11, 2025 ISSUES FILE TRANSFER: OUTLOOK None AUGUST 11, 2025 - FILE TRANSFERRED FROM OUTLOOK.
Aug. 11, 2025 PROPOSAL Request for Proposal None August 11, 2025. Submitted a proposal to the municipality for a Xerox C8230. Included pricing for the OECM contract that was developed for the City of Timmins. Valerie from Tecnor is printing and delivering the proposal. Send her a thank you card.
Aug. 6, 2025 CONTRACT FINANCE / CONTRACT / AIRP None August 11th, 2025. Sent a copy of the invoice to Marc-Olivier for the accessories. Waiting for payment. Provided details to Marc-Olivier about the wireless options available for the Xerox C415. He will speak with his IT manager about the options. We need to better understand what they are trying to accomplish. Send an invoice for the additional accessories.
July 17, 2025 ISSUES SERVICE / RECEPTION None July 2025: All issues have been resolved. Kim called from the reception area. She's new in the role. Print quality issues - told her to change the drum. Give her instructions on how to place service calls.