Client Report: Universite de Hearst


Client Details

NameUniversite de Hearst
Xerox Number
CommunityHearst
Address60 9TH ST HEARST, ON P0L 1N0
PO Box580
Phone705 372-3730
EmailNone
Contact 1MARCEL RHEAUME
Contact 2
I.T. Vendor
OECM
Comments

Products

Model Serial Install Date Status Lease holder Contract Expires Comments
No products found.

Logbook Entries

Date Type Title Due Date Action
Aug. 12, 2025 ISSUES FILE TRANSFER: OUTLOOK Oct. 19, 2025 AUGUST 12, 2025 - FILE TRANSFERRED FROM OUTLOOK.
July 30, 2025 PROPOSAL PAPERCUT Upgrade Oct. 19, 2025 August 27th, 2025 at 9 a.m. - Teams meeting booked with Janik, Digvijay and Luc to discuss the next upgrade options to Papercut onprem (versus Hive version). August 25th, 2025 - sent an email to Janik, Luc and Digvijay with the next steps and hoping they can coordinate a call to chat this week ASAP. August 21st, sent a note to Luc and Digvijay to see what is involved for Janik to upgrade their system. Janik sent an email question about public usage of Papercut for students and staff. Included Digvijay in the conversation. Escalated to the HIVE team after time spent with the wrong team because they didn't know what software she had (??). Sent an email to Janik telling her to request live support if required.